Diabetes Connection Learning Center

Patient Counseling Videos

Practical counseling techniques for pharmacists supporting patients with diabetes.

Pharmacist discusses available CGM devices with a person living with diabetes interested in starting a device

Family member checks on person living with diabetes based on alert from mobile application

Follow-up visit with the pharmacist to review available CGM reports and discussion of overnight hypoglycemia. Pharmacist reviews medications and physical activity to determine need for insulin adjustment

Pharmacist reviewing key CGM metrics with a person living with diabetes

Pharmacist recommends medication adjustments based on CGM data

Insulin pumps and CGM devices

Ketone monitoring

Introduction to Simon, who meets with a pharmacist to learn about using a CGM device

Counseling on CGM sensor application

Pharmacist discusses CGM water resistance and mobile app

Pharmacist discusses trend arrows on CGM

Introduction to Cameron, who meets with a pharmacist to discuss concern with a CGM device

Pharmacist troubleshooting concerns with CGM device and discussion of ketone monitoring

Pharmacist counsels on checking ketones

1 week later, Cameron calls the pharmacist to discuss CGM data

Pharmacist discusses glucose levels

Introduction to Alex, who meets with a pharmacist to review AGP

Pharmacist reviews CGM data with Alex

Pharmacist discusses glucose variability

Person living with diabetes shares CGM data with the pharmacist and discusses metrics/reports