Pharmacy Technicians: Methods for Improving Pharmacy Efficiency
A Pharmacy Technician Digital Article
This activity is supported by
MJH Life Sciences™, the parent company of Pharmacy Times® and PTCE.
MJH Life Sciences™, the parent company of Pharmacy Times® and PTCE.
Faculty
Lauren Simko, PharmD
Managing Performance Specialist
Pharmacy Development Services
Bethel Park, Pennsylvania
Target audience: Pharmacy technicians
Type of activity: Knowledge
Release date: December 14, 2020
Expiration date: December 14, 2021
Estimated time to complete activity: 1.0 hour
Fee: Free
Activity Overview
The practice of pharmacy is complex and requires a balance of hand-written documentation, advanced data processing systems, and dispensing robotics. To mitigate errors and ensure consistent recordkeeping as well as optimal patient care, the pharmacy must have established best practices for everyday policies and procedures. Pharmacy technicians can explore training options to grow and gain proficiency in a variety of skills to help improve workflow within their pharmacy setting. As state guidelines continue to increase the scope of practice for pharmacy technicians, they will have to be able to navigate an expanding role that may include providing immunizations, tracking inventory or running financial reports, as well as performing other tasks to assist the pharmacist. This activity focuses on specific examples pharmacy technicians can explore to further their training and refer to in developing efficient operations.
Educational Objectives
At the completion of this activity, the participant will be able to:
- Define best practices for pharmacy technician operations
- Recognize approaches to improve daily pharmacy workflow, including use of technology
Pharmacy Times Continuing Education™ is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. This activity is approved for 1.0 contact hour (0.10 CEU) under the ACPE universal activity number 0290-0000-20-354-H04-T. The activity is available for CE credit through December 14, 2021.Instructions for Completing the Activity and Receiving CPE Credit
To receive CPE credit, participants must complete the pretest, read the article, complete the posttest, and complete the online activity evaluation. After successful completion of the online activity evaluation, you can submit your credit to CPE Monitor. You may view your credit within 48 hours at www.mycpemonitor.net. All participants must request credit before the activity expiration date. CE credit will not be issued after this date.
Disclosures
The following contributors have no relevant financial relationships with commercial interests to disclose:
Faculty
Lauren Simko, PharmD
Pharmacy Times Continuing Education™ Planning Staff—Jim Palatine, RPh, MBA; Maryjo Dixon, RPh; Ann Marciano; Susan Pordon; and Brianna Winters
Pharmacy Times® Editorial Staff—Davy James
An anonymous peer reviewer was part of the content validation and conflict resolution and has no relevant financial relationships with commercial interests to disclose.
Educational Disclaimer
CPE activities are offered solely for educational purposes and do not constitute any form of professional advice or referral. Discussions concerning drugs, dosages, and procedures may reflect the clinical experience of the author(s) or they may be derived from the professional literature or other sources and may suggest uses that are investigational in nature and not approved labeling or indications. Participants are encouraged to refer to primary references or full prescribing information resources.
For questions about this CPE activity, please contact:
[email protected]
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www.pharmacytimes.org/terms

