This activity was originally presented during the 2025 PTCE Diabetes Day of Education on May 29, 2025.
This activity includes patient counseling video vignettes.
Program Description
This session will feature a multidisciplinary panel discussion with practical guidance on assisting people living with diabetes using continuous glucose monitoring (CGM) devices. Panelists will explore diverse patient cases, covering commonly encountered clinical scenarios such as managing hypoglycemia and hyperglycemia, employing CGM for insulin adjustments, and troubleshooting issues with integrated systems. A review of case discussions and videos will emphasize collaborative decision-making, integrating lifestyle interventions, medication adjustments, and effective strategies for addressing CGM-related challenges.
Target Audience: Pharmacy technicians
Type of Activity: Application
Release date: June 4, 2025
Expiration date: June 4, 2026
Learner level: Foundational
Time to complete activity: 1.5 hours
Fee: Free
Educational Objectives
At the completion of this activity, participants will be able to:
- Identify specific needs of different populations of persons living with diabetes that might benefit from counseling by a pharmacist
- Apply knowledge of continuous glucose monitoring (CGM) device features and data to recognize when assistance or troubleshooting is needed
- Explain how diabetes care is personalized for individuals by reviewing case discussions, including lifestyle and medication adjustments

Diana Isaacs, PharmD, BCPS, BCACP, BC-ADM, CDCES
Endocrine Clinical Pharmacy Specialist
Director, Education and Training in Diabetes Technology
Co-Director, Endocrine Disorders in Pregnancy
Cleveland Clinic
Cleveland, Ohio

Davida F. Kruger, MSN, APN-BC,BC-ADM
Endocrine Clinical Pharmacy Specialist
Director, Education and Training in Diabetes Technology
Co-Director, Endocrine Disorders in Pregnancy
Cleveland Clinic
Cleveland, Ohio

Heather P. Whitley, PharmD, BCPS, CDCES, FCCP
Clinical Professor
Auburn University Harrison College of Pharmacy
Department of Pharmacy Practice
Auburn, Alabama
Clinical Pharmacy Specialist
Baptist Health Primary Care Partners
Montgomery Family Medicine Residency Program
Montgomery, Alabama

Amy Hess-Fischl, MS, RDN, LDN, BC-ADM, CDCES
CDCES, Quality Coordintor
Departments of Adult and Pediatric Endocrinology
University of Chicago Medicine
Kovler Diabetes Center
Chicago, Illinois

Pharmacy Times Continuing Education™ is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. This activity is approved for 1.5 contact hours (0.15 CEU) under the ACPE universal activity numbers 0290-0000-25-178-H01-P and 0290-0000-25-178-H01-T. The activity is available for CE credit through June 4, 2026.
Instructions for Completing the Activity and Receiving CPE Credit
To receive CPE credit, participants must complete the pretest, view the activity in its entirety, complete the posttest, and complete the online activity evaluation. After successful completion of the online activity evaluation, you can submit your credit to CPE Monitor. You may view your credit within 48 hours at www.mycpemonitor.net. All participants must request credit before the activity expiration date. CE credit will not be issued after this date.
Disclosures
Diana Isaacs, PharmD, BCPS, BCACP, BC-ADM, CDCES, has the following relevant financial relationships with commercial interests to disclose:
Consultant: Medtronic, Tandem
Speakers Bureau: Dexcom, Abbott, Insulet, Ascensia, Cequr, Mannkind, Novo Nordisk, Lilly, Cequr
Davida F. Kruger, MSN, APN-BC,BC-ADM, has the following relevant financial relationships with commercial interests to disclose:
Consultant: Abbott, CeQur, Lilly, Mannkind, Medtronic, Sequel, Corcept, Arcor, Structure
Speakers Bureau:Dexcom, CeQur, Lilly, Novo, Abbott, Insulet, Tandem
Grant/Research Support: Abbott, Insulet, Sequel, Tandem
Stock: Pendulum
Amy Hess-Fischl, MS, RDN, LDN, BC-ADM, CDCES, has the following relevant financial relationships with commercial interests to disclose:
Consultant: ADCES
Speakers Bureau: Abbott Diabetes Care, Insulet, Sanofi, Xeris
The following contributors have no relevant financial relationships with commercial interests to disclose:
Faculty
Heather P. Whitley, PharmD, BCPS, CDCES, FCCP
Pharmacy Times Continuing Education™ Planning Staff—Jim Palatine, RPh, MBA; Maryjo Dixon, RPh, MBA; Dipti Desai, PharmD, MBA, CHCP; Liza Patel, PharmD, RPh; Crissy Wilson; Susan Pordon; Brianna Winters; and Chloe Taccetta.
At least one anonymous peer reviewer was used as part of content validation and conflict resolution. The peer reviewer has no relevant financial relationships with commercial interests to disclose.
Educational Disclaimer
CPE activities are offered solely for educational purposes and do not constitute any form of professional advice or referral. Discussions concerning drugs, dosages, and procedures may reflect the clinical experience of the author(s) or they may be derived from the professional literature or other sources and may suggest uses that are investigational in nature and not approved labeling or indications. Participants are encouraged to refer to primary references or full prescribing information resources.
For questions about this internet CPE activity, please contact:
[email protected]
Privacy Policy and Terms of Use Information:
www.pharmacytimes.org/terms

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