Frequently Asked Questions

Creating/Maintaining My Account

How do I sign up to use the Pharmacy Times Continuing Education (PTCE) site?

  • Click the "Sign Up" button on our home page or visit pharmacytimes.org/signup
  • Fill out the information on the page that appears
  • Click "Register" at the bottom. Be sure to fill out all the required fields.
  • Once you have registered, you will be able to start using the site immediately

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How can I update my personal information?

  • Once you log in to your profile, click 'Dashboard', then click 'Update Your Profile'
  • Update your information then click 'Update' on bottom of page

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How do I reset my password if I forgot it?

  • Go to Home Page
  • Click on 'Forgot Password'
  • Enter the email address associated with your account then click 'Submit'
  • An email will be sent to your inbox from "support@pharmacytimes.org". If not in your inbox, please check Spam/Junk folder
  • Open email and click on 'Reset Password' link, at which point you will be redirected to our site to enter a new password

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How do I update my password?

  • Once you log in to your profile, click 'Dashboard', then click 'Update Your Profile'
  • Enter current password in 'Old Password' field
  • Enter new password in 'New Password' field and re-enter into 'Confirm Password' field then click 'Update Password'
    • New password must contain at least 8 characters and have both numbers and letters. Also, cannot be a password you've used previously.

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Requesting a copy of my Statement of Completion

  • Log in to your account
  • Once you log in to your profile, click 'Dashboard'
  • Locate the course 
  • Click "Get Certificate" underneath the course title and that will download a PDF

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CPE Monitor/Records of Participation in CPE Activities

I recently participated in/completed an activity but it is not listed in CPE Monitor. When will my records transfer?

  • Records of participation are automatically uploaded daily into CPE Monitor
  • There is an unspecified validation period within the CPE Monitor system. PTCE has no control over this validation timeframe
  • Occasionally, the CPE Monitor system undergoes routine maintenance and during this time, no records of participation can be uploaded. Once the maintenance period ends, your records of participation will be automatically uploaded within 24 hours
  • To ensure that your records will automatically upload into CPE Monitor, please confirm that you have:
  • If you have not followed these steps above, PTCE cannot automatically upload your record(s) of participation into CPE Monitor. Each pharmacist is responsible for obtaining an NABP e Profile ID number and ensuring your profile on this Website is accurate and updated in a timely manner. Once your account is updated, your records will be included in a weekly batch upload

Information for Pharmacy Technicians

Are PTCE's activities accredited for Pharmacy Technicians?

  • Activities on this site are accredited for pharmacists only unless otherwise specified (there will be a “T” at the end of the Universal Activity Number [UAN] for activities that are accredited for Pharmacy Technicians)
  • Pharmacy Technicians may choose to participate in activities that are accredited for pharmacists only
  • Continuing education (CE) requirements for Pharmacy Technicians vary from state to state. While many states accept CE activities designated for Pharmacists, please check with your State Board of Pharmacy for credit reciprocity